Return & Exchange Policy
Return & Exchange Policy Updated on February 28, 2023
Kidz A La Mode Corp (“KW A La Mode”) does not accept any returns past 14 days. We will accept odorless, without stains of any sort, unworn, unwashed, or defective merchandise. KW A La Mode reserves the right to deny exchanges of items that do not comply with this policy.
For exchanges please email us at firstname.lastname@example.org within 14 days of receiving the order to begin the exchange process. If any of the item(s) you are wanting to exchange are not available, we will issue a store credit for the cost of the item you are exchanging when purchased. We will respond back to all Customer Service emails within 48 hours.
Please note shipping is non-refundable.
International Orders (Including Canada): We are not currently shipping outside of the U.S., but we are working on an international shipping solution. Please check back soon.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards + the below items cannot be returned for store credit.
- Shows evidence of wear
- Has been washed
- Accessories and Make Up(jewelry, headbands, scrunchies)
- Was purchased with a store credit (partially or full)
- Is an intimate (bralettes) or bodysuit
- Is a sale item
- All sale items are final sale
- Any item purchased at 25% off or higher during our seasonal promotions
- Holiday/seasonal items are non returnable
Please allow 3-5 business days to process exchanges once the original order is received back.