Return & Exchange Policy

Return & Exchange Policy Updated on February 28, 2023

Kidz A La Mode Corp (“KW A La Mode”) does not accept any returns past 14 days. We will accept odorless, without stains of any sort, unworn, unwashed, or defective merchandise. KW A La Mode reserves the right to deny exchanges of items that do not comply with this policy.

For exchanges please email us at billing@kidzalamode.com within 14 days of receiving the order to begin the exchange process.  If any of the item(s) you are wanting to exchange are not available, we will issue a store credit for the cost of the item you are exchanging when purchased.  We will respond back to all Customer Service emails within 48 hours.

Please note shipping is non-refundable.

International Orders (Including Canada): We are not currently shipping outside of the U.S., but we are working on an international shipping solution. Please check back soon.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards + the below items cannot be returned for store credit. 

  • Shows evidence of wear
  • Has been washed
  • Accessories and Make Up(jewelry, headbands, scrunchies) 
  • Was purchased with a store credit (partially or full)
  • Is an intimate (bralettes) or bodysuit
  • Is a sale item
  • All sale items are final sale
  • Any item purchased at 25% off or higher during our seasonal promotions
  • Holiday/seasonal items are non returnable 

Please allow 3-5 business days to process exchanges once the original order is received back.